Provide us with photographic evidence of the damaged box and the book via email (ks.odiseecampus@standaardboekhandel.be). Make sure that the postal sticker on the box is clearly visible in at least one photo.
Fill in the return document and hand it in together with the book at a Standaard Boekhandel shop of your choice. You can download the return document via this link. You can also send the book yourself to the address stated at the top of the return document, although you will then be responsible for any shipping costs.
We will contact you as soon as possible, you do not need to place a new order in the meantime.